Frequently Asked Questions

Why Are We Cheaper Than Other Retailers?

At Pink Parsnip Computers, we focus on delivering high-quality PCs and components at the best possible price by keeping our business efficient and customer-focused. Here’s how we do it:

No Unnecessary Overheads – We operate lean, avoiding the high costs of big retail stores.

Direct Sourcing – We buy components at competitive prices and pass the savings on to you.

Custom Builds, Not Mass Production – We build PCs to order, reducing waste and storage costs.

Fair Pricing, No Gimmicks – No inflated prices or hidden fees—just honest, great value.

Option to use reconditioned parts - When on a budget, there is no reason not to use reconditioned components, especially with our warranty.

We’re committed to offering top-tier performance without the premium price tag, ensuring you get the best deal without compromising on quality. 🚀

Yes! We offer a comprehensive warranty on all our products.

We provide a 12-month warranty on all PCs, including those built with refurbished components. This covers any hardware defects or failures under normal usage conditions.

All new products come with a minimum of 12 months manufacturer’s warranty, ensuring long-term reliability.

For used components purchased independently, we offer a 14-day return guarantee, giving you peace of mind with your purchase.

If you have any questions or need to make a claim, our support team is always here to help! 🚀

Yes! You can fully customise your own PC with Pink Parsnip Computers.

We offer a bespoke PC-building service, allowing you to choose the exact components that match your needs—whether it’s for gaming, content creation, or professional work. Our Build Your Own PC tool is a great place to start.

How It Works:

Choose Your Specs – Select your preferred processor, graphics card, RAM, storage, and more.

Expert Assembly – Our team will build and test your PC to ensure top performance.

Delivered Ready to Use – Your custom-built PC arrives fully set up and ready to go.

Not sure what specs you need? Contact us, and we’ll help you build the perfect setup based on your requirements and budget! 🚀

Delivery Times for Your PC

Prebuilt PCs – Shipped next working day, so you get your system as quickly as possible.

Custom-Built PCs – Assembled, tested, and shipped within 5 working days to ensure everything runs perfectly before it reaches you.

Once dispatched, delivery times may vary based on your location. You'll receive tracking details so you can follow your order’s progress.

If you need a faster turnaround, contact us, and we’ll do our best to accommodate your request! 🚀

Yes! We can help ensure your PC runs your favorite game smoothly.

Just let us know the game title and any performance expectations (e.g., resolution, FPS, graphics settings), and we’ll check the system requirements. We can then recommend or customize a PC build to match or exceed those specs.

Our team can guide you on the best CPU, GPU, RAM, and storage options to get the best gaming experience within your budget.

Need a recommendation? Get in touch, and we’ll make sure you’re game-ready! 🎮🚀

No, we offer more than just PCs!

At Pink Parsnip Computers, we specialize in custom-built PCs, but we also provide:

Individual Components – GPUs, CPUs, RAM, storage, power supplies, and more.

PC Accessories – Keyboards, mice, monitors, and headsets.

Upgrades & Repairs – Whether you need a performance boost or a fix, we’ve got you covered.

Prebuilt & Custom PCs – From entry-level setups to high-end gaming rigs.

If you’re looking for something specific, just ask—we’re happy to help! 🚀

Need a recommendation? Get in touch, and we’ll make sure you’re game-ready! 🎮🚀